Support

Frequently Asked Questions

Our Frequently Asked Questions (FAQs) section provides quick answers to common inquiries about our products, installation, connectivity, maintenance, ordering, returns, and support. Find solutions easily and get the assistance you need to optimize your smart sensor experience.

We offer a range of smart sensors, wireless, and IoT devices for monitoring various parameters such as pH, dissolved oxygen, conductivity, chlorine, ORP, and more.

Product manuals can be found on the 'Product Manuals and Documentation' section of our support page.

 Installation instructions are provided in the product manual. Additionally, you can watch our video tutorials for step-by-step guidance.

First, refer to the troubleshooting guide in the manual. If the issue persists, contact our support team for further assistance.

Calibration frequency depends on the specific sensor and its application. Refer to the product manual for detailed calibration guidelines.

Connection details are available in the installation guide. Ensure that the correct wiring and settings are followed as per the manual.

Yes, our sensors support standard communication protocols like RS485, making integration with most IoT platforms possible.

Regular maintenance such as cleaning, calibration, and checking connections is recommended. Refer to the maintenance section in your product manual for detailed instructions.

Replacement instructions are provided in the product manual. Video tutorials are also available on our support page for visual guidance.

Replacement parts can be purchased through our online store or by contacting our sales team directly.

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